SHIELD Gate Privacy Policy

We collect and use the following information to provide, improve, protect, and promote the SHIELD Gate Services.

Account information

When you create an account, upgrade to a paid plan, or set up two-step verification, we collect the information you provide to SHIELD Gate, such as your username, email address, phone number, payment information, and physical address, and link it to your account.

User content

We provide simple services tailored to you, so you can conveniently store files, documents, photos, comments, messages, and more (“User Content”), collaborate with others, and work across multiple devices and services. To do this, we store, process, and transmit User Content and related information.

Usage information

We monitor user activity in connection with the SHIELD Gate Services and collect related information, including the applications and features you use, the websites you visit, the sizes and names of files or folders you upload, download, share, or access while using the SHIELD Gate Services, the content you access, and any actions taken in connection with accessing and using information and content within the SHIELD Gate Services.

Device information

We also collect information about the devices you use to access the Services. This includes your IP address, the type of browser and device you use, the web page you visited before coming to the SHIELD Gate website and related sites, and identifiers associated with your device. Depending on your device settings, location information may also be sent to the Services. For example, we use device information to detect abuse and to identify and fix bugs.

Information from other sources

We may collect information from third-party applications and combine it with other information we collect through the SHIELD Gate Services. Our access to, and restrictions on, information obtained from third parties are subject to the privacy policies and authorization procedures set by those third parties.

Marketing

We send news about services, features, surveys, newsletters, discounts, promotions, contests, and events, and provide other news or information about the SHIELD Gate Services and partners we select. We also monitor and analyze related trends, usage, and activity for the SHIELD Gate Services and for sales, marketing, or advertising purposes.

We will not share your personal information, or information about your content, with third parties except as described in this Privacy Policy, when you permit it, or when we provide the SHIELD Gate Services to you. We may share information (a) with third parties, vendors, or other service providers who work on our behalf; (b) with third-party SHIELD Gate integrations or other third-party products that you choose to use while using the SHIELD Gate Services; or (c) when necessary to protect the safety of our users, or when required by law or legal process.

We are committed to protecting your personal information. We take appropriate technical and organizational measures to protect personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We comply with laws on data protection, privacy, security breach notification, and similar matters.

Some of the ways we protect your personal information include:

• We encrypt your content when we store it in our data centers.
• We use encryption to protect sensitive information in transit over the public internet.
• We maintain a range of compliance and security programs.

If you sign in to the SHIELD Gate Services with a Google account, we may access or store the following information and share it among services within SHIELD Gate.

- Information used: Google account email, name, and company group membership

If you use the SHIELD Gate Services with an account provided by an organization you are affiliated with, such as your company or school, that organization may:

• Control and manage those products and product accounts, including controlling privacy-related settings for the SHIELD Gate Services or service accounts.
• Access and manage user data associated with the SHIELD Gate Services and service accounts, including interaction data, diagnostic data, and the content of communications and files.

If you have any questions or comments about the SHIELD Gate Services or your personal information, please contact our Data Protection Officer through the web form for our SHIELD Gate Services. If you do not receive a response from us, you may contact your local data protection supervisory authority.